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Ask us anything

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Support

Drop us an email

Setup, configuration, or anything else about the app. Just send us a message.

help@blackoutdates.app

We reply to everything within one business day (Mon to Fri).

Before you email

You might not need us

Odds are the answer is already here:

Setup guideHow to add the date picker to your cart and show dates in emails.
FAQStraight answers to the stuff we get asked most.
ChangelogWhat we've shipped lately.

Billing

Handled by Shopify

Your subscription is billed and managed directly through Shopify. For billing questions, go to Shopify Admin → Apps → Billing, or reach out to Shopify Support.

Privacy & legal

Direct lines

Data deletion or privacy questions go to privacy@blackoutdates.app. Legal enquiries go to legal@blackoutdates.app.