Blackout Dates
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Contact

Get in touch

Email us about setup, billing, a problem or a feature you'd like.

Support

Email support

Include your myshopify.com address and what you were trying to do.

help@blackoutdates.app

We reply within one business day, Monday to Friday.

Before you email

These may already answer it

  • Setup guideHow to switch on the date picker and set up your closed dates, step by step.
  • Email & checkoutShow the date in confirmation emails, and how checkout matches the chosen method.
  • FAQAnswers to the questions we get most.
  • ChangelogWhat has changed in the app recently.
Billing

Handled by Shopify

Your plan is billed by Shopify. Change or cancel it from Settings → Plans in the app, which opens Shopify's plan page; for charges already made, reach out to Shopify Support.

Privacy & legal

Separate inboxes

Data deletion or privacy questions go to privacy@blackoutdates.app. Legal enquiries go to legal@blackoutdates.app.