Contact

We're here to help.

Support

For help with setup, configuration, or anything else about the app, email us at:

help@blackoutdates.app

We respond to all enquiries within one business day (Monday–Friday).

Quick answers

Before getting in touch, you might find what you need in one of these resources:

  • Setup guide — how to add the date picker to your cart and show the selected date in order confirmation emails.
  • FAQ — answers to the most common questions about plans, features, and how the app works.
  • Changelog — recent updates and new features.

Billing

Subscriptions are billed and managed directly through Shopify. For billing enquiries — invoices, charges, or cancellations — go to Shopify Admin → Apps → Billing, or contact Shopify Support directly.

Privacy & legal

For data deletion requests or privacy-related enquiries, see our Privacy Policy or email privacy@blackoutdates.app.

For legal enquiries, contact legal@blackoutdates.app.